Privacy Policy

Last updated: October 30, 2026

We value your privacy very highly. Please read this Privacy Policy carefully before using the https://concretecoringaz.com/ Website (the “Website”) operated by Concrete Coring Company (“us,” “we,” “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect

We collect any and all information that you enter on this Website. We collect the following information about you:

• Identifying information
• Name
• Postal / shipping address
• Billing address
• Phone number
• IP address
• Email address
• Device identifier

How we may use your information

We may use the information that you provide us for the following:

• Analytics;
• Enforcing our Terms of Service;
• Marketing and advertising;
• Performing services;
• Providing customer service;
• Verifying customer information.

With whom we share your personal information

We may share the following personal information with the following categories of third parties:

• Identifying information: name, postal / shipping address, billing address, phone number, IP address, email address, device identifier

Shared with: customer management systems, data analytics providers, email service providers, hosting providers, an artificial-intelligence service and a voice service that power the Website’s chat assistant, and parties that need to operate the website.

Our website chat assistant

This Website has a chat assistant, Corey, who answers questions about our services and can help you put a quote request together. When you chat with him:

• What you type is sent to an outside artificial-intelligence service so he can reply. We do not keep a copy of your conversation on our systems unless you send it to us with a quote request (see below).
• His voice is on unless you turn it off with the speaker button. While it is on, the text of his replies is sent to an outside voice service to be read aloud. What you type is not sent to the voice service, but his replies can repeat details you gave him, such as the city of your job, and the voice service may keep a copy of the text it reads. If you open him with the keyboard, his replies are not read aloud unless you turn his voice on. His spoken greeting is a recording kept on this Website. Your browser remembers whether you turned his voice off and when he last greeted you (or you closed his greeting), so he does not repeat himself on every page, and for that tab whether you are getting around with the keyboard, so he does not talk over a screen reader; none of that is sent to us.
• Your conversation is kept in your own browser, for that tab only (including if you reopen it), so it can carry on from page to page.
• To stop abuse, we count how often each visitor uses the chat, using a scrambled form of your IP address. The address itself is not stored.
• If you choose to send a quote request from the chat, the details you entered and a copy of the conversation are sent to our dispatch team, the same as a request made on our contact form.

Please do not type payment card numbers, passwords or other sensitive information into the chat.

Sale of your information

We do not sell your personal information.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies and may use cookies for reasons including, but not limited to:

• Analyzing our Website traffic;
• Analyzing your interactions with advertisements;
• Identifying if you are signed in to the Website;
• Testing content on the Website;
• Storing information about your preferences;
• Recognizing when you return to the Website.

Most web browsers automatically accept cookies. However, you can modify your browser settings to decline cookies, if you prefer. This setting may prevent you from taking full advantage of the Website.

Children’s privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Analytics programs

This Website may use Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Exercising your rights

You may opt out of future sales of personal information by submitting a consumer request to shane@concretecoringaz.com.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Do Not Track

Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track (“DNT”). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.

Questions

If you have any questions about this Privacy Policy, please contact us at shane@concretecoringaz.com.